We're interested in making sure you have the best possible experience with us. Our products go through rigorous testing but occasionally a faulty product may slip through our quality control or become damaged in transit. Should an item be damaged or faulty, please our contact us page.
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See our FAQs page for full terms and conditions. Because we know many of our products are purchased as gifts, from 1st November to 24th December we extend our policy so you can exchange anything or receive credit via a gift card up to 25th January in the following year. The process is simple and all you pay for is the postage costs of returning the goods.
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It’s really important to us that you’re happy with anything you buy from Menkind so we will accept returns of unwanted (and unused) non-personalised items for up to 30 days from the date you receive the item. E-Voucher delivered via email direct to recipient. Gift Experiences: £5.00 - 3 to 8 days. For any gift experiences, your package will be sent directly from the supplier.ĭigital Menkind Gift Card: Free - Delivered before Christmas.
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Personalised Item Delivery: £5.00 - For any personalised products, your parcel will be sent directly from the manufacturers that help us to create them. UK Delivery To: Northern Ireland, The Channel Islands, the Scottish Highlands & Islands & The Isle of Man: Economy tracked delivery costs £3.99 Standard Tracked Delivery: £3.99 or FREE on orders over £50 - 3 to 5 days. A fully tracked service delivered by either Royal Mail 48 or by DPDĬlick & Collect: Free - Order online and collect at your nearest Menkind Store in as little as 60 minutes